FAQ

Questions

Frequently asked questions. If you cannot find what you are looking for please feel free to contact us we shall be more than willing to answer any query.

Providing exceptional customer service is of the up most importance to Metropolitan Security Services UK Ltd. In any business first impressions are vital. Our aim is to enhance the Customer Journey. Our teams ensure that our clients and visitors to clients’ premises will remember their interactions with us for all the right reasons. 
Metropolitan Security Services UK Ltd provide national coverage
Our rates vary from place to place and the nature of assignment but generally they are very competitive and start from as low as £9.47 per hour for a Residential guard. To get the exact quotation for your job simple contact US now.
  • Residential Street Patrols
  • Operational dog section
  • Alarm Response and Keyholding service
  • Event security
  • Corporate security
  • Retail Security Guard
  • Door Supervisor| Door man
Yes all our security guards are SIA licensed and are carefully chosen based on their level of professionalism, mannerisms, aptitude and skill. They also endure complete and thorough background checks for any possible criminal record. In addition to the above they are also able to undertake additional duties such as janitorial, caretaking, reception, stock control and administration.

Providing our team with the best possible training is quintessential to providing a professional service to our clients. Our qualified in-house trainers provide nationally recognised certified courses to ensure our employees receive all the training necessary to perform their jobs well.

Additionally, Metropolitan Security Services UK Ltd holds a number of industry accreditations to ensure we are always up to date with and aware of the latest industry standards. View our accreditations for more details.

Any services requested can be tailor made or designed to suit your requirements however our standard services offered are:

  • Key holding & Alarm Response
  • External Building Patrols
  • Internal Building Patrols
  • Open-Ups & Lock-downs
  • Lone worker checks

Each and every patrol is completely monitored and audited. Our proof of presence (POP) system ensures that key points (discreetly marked with chips data tags) internally and externally are swiped to prove attendance.

Within London and the Home Counties our average response time is under 50 minutes. Whilst 90% of our attendances are much faster than this, the average is significantly increased by attendance to remote sites a significant distance from our central London control centre. Each vehicle is fitted with a permanent satellite tracker so the control centre can see its progress to site in real time.
We provide both uniformed and plain clothed security guards(for covert operations).We have a selection of uniforms designed to match the requirements of our clients. The basic styles of uniform are the corporate navy blue suit (this is most popular with our office based clients who are keen to present a smart business image), Black suits for the evening door supervisors and the traditional black trousers and white tops which comes complete with a tie. We also provide special health and safety work wear for our guards who work potentially hazardous areas like building sites and warehouses.
Ongoing Contract security services are paid for, on an agreed date between the person or company contracting us and our selves usually fortnightly or monthly. One off security guard services like parties are paid for on the date before commencement of our service unless agreed otherwise. Due to the nature of the job we do, we are open 24hours 7 days a week. Our control centre can be reached any time on 0207 406 7557.This also means we can provide you security guard cover any time. 
  • Go Online to fill-out order form
  • We are flexible, approachable and cost effective. If you are looking for a professional security guard company in UK that will save you money while providing you a good service then contact us now. Corporate Security | Corporate Security Officer | Corporate Security Services
  • Whether it’s an office building or reception security you are looking for, Metropolitan Security Services UK Ltd has the right corporate security officer, professionally trained to provide you with the best corporate security cover at cost effective rates. This can be tailor made to suit every environment with the assurance of maximum security for your employees, office or building.
  • Due to the nature of the job and the security services industry regulations, all our corporate security officers are carefully chosen based on their level of professionalism, mannerisms, aptitude and skill. They also endure complete and thorough background checks for any possible criminal record. This is in addition to being SIA licenced
  • Our intense preparation and training for the corporate security officers we employ in the office buildings and receptions encompasses hypothetical and practical work that focuses on: Public Relations , Surveillance techniques, Corporate Security Services, Fire, health and Safety.
  • Added values of using our a corporate security officer from our security guard company are:
  • No minimum hours restriction.
  • We can provide you corporate security cover from hours, days or nights only depending on your needs. This ranges from maternity cover, being let down by your
    usual security guard or security company.
  • Our rates are very competitive but still come with the highest level of service expected from our clients. Why then would you settle for expensive corporate security ?
  • Our contracts are risk free and short term. If you feel like you do not need our our services any time you can terminate them immediately.
  • Our corporate security officers are suitably dressed for your office building or reception.
  • We are available at short notice
  • If you are looking for an experienced corporate security company to offer you high quality corporate security at affordable rates then we are the right choice.